Convergys Welland Increases Wages

-          Positions Start with Competitive Wages and Benefits

Wednesday, January 10, 2018 3:23 pm EST


"Convergys is a people business. We truly care about our employees, and making our wages as competitive as possible"

Welland, Ontario –Convergys Corporation (NYSE: CVG), a global leader in customer management, is happy to report that starting wages in Welland have been increased from $12 an hour to $15 an hour.  

Anyone interested in learning more about Convergys and career opportunities may visit anytime. Or visit Convergys Welland at 300 Lincoln Street
Welland, ON L3B 4N4.

Convergys offers employees comprehensive training, plus performance incentives, and benefits including medical, dental, and vision insurance, tuition reimbursement, and paid and unpaid time off.

"Convergys is a people business. We truly care about our employees, and making our wages as competitive as possible,” said Lisa Serba, site leader for the Convergys contact center in Welland. “We are looking for employees that will provide great customer service and promote our client's products and services."

Potential candidates should possess solid customer service and sales experience, strong computer/keyboarding skills, and the ability to work a flexible schedule, including evenings and weekends. Employment with Convergys also is contingent on the successful completion of a background check.

At Convergys, we believe in investing in the development of our people. Rather than have one set path, we have a variety of career tracks for employees to explore. Having a talented, motivated workforce maximizes our productivity and enhances the quality of service we offer all of our clients and their customers.

About Convergys

Convergys delivers consistent, quality customer experiences in 58 languages and from more than 150 locations around the globe. We partner with our clients to improve customer loyalty, reduce costs, and generate revenue through an extensive portfolio of capabilities, including customer care, analytics, tech support, collections, home agent, and end-to-end selling. We are committed to delighting our clients and their customers, delivering value to our shareholders, and creating opportunities for our talented and caring employees, in 33 countries around the world. Visit to learn more.

(Convergys and the Convergys logo are registered trademarks of Convergys Corporation.) 


Brooke Beiting, +1-513-784-4951
Senior Specialist of Communications