Jacksonville, TX – June 18, 2018 - Convergys Corporation (NYSE: CVG), a global leader in customer management, was selected for Employer of the Month for the City of Jacksonville award.
In making their determination, city officials met with leaders at the Jacksonville site and toured the facility. The company clearly has a relationship-oriented approach to business and focuses on people, both employees and clients, the officials determined.
In the small community of Jacksonville, which has approximately 14,000 residents, Convergys offers a unique profession that can lead to many career paths, they said.
Lori Sellers-Hammon, site director of the Jacksonville, TX call center, accepted the award that is in recognition of Convergys’ outstanding contributions to the community and the people who live in Jacksonville.
“This is something that I have the extreme pleasure of accepting on behalf of a team of amazing individuals that I have the true privilege of working with on a daily basis,” Lori said as she received notification about the award. “As we grow this year – so will our impact on the local economy. We appreciate the opportunity to work within an amazing business community and are truly humbled and grateful for this award."
Jacksonville officials were also impressed by Convergys’ commitment to employee growth and development, which includes providing a variety of career tracks rather than one set path. Convergys believes that having a talented, motivated workforce maximizes productivity and enhances the quality of service it can offer its clients and their customers.
The focus on people extends to employee experience; job satisfaction is recognized at the team level with a number of incentives that reward talent and accomplishments.
Convergys believes in investing in the development of employees. Rather than have one set path, we have a variety of career tracks for employees to explore. Having a talented, motivated workforce maximizes our productivity and enhances the quality of service we offer all of our clients and their customers. Job satisfaction also is recognized at the team level with a number of incentives that reward talent and accomplishments. Employees receive incentives for top performance and a variety of other areas that help nurture a professional, yet fun and exciting environment.
Convergys offers on-site employees comprehensive training, competitive wages and performance incentives. Benefits include: tuition reimbursement, medical, dental, vision, paid holidays, vacation, work-life assistance programs and a 401(k) plan. Visit us online at careers.convergys.com to learn more about us and how to become a part of this winning team.
Convergys Corporation is an EEO/AA/M/F/Vet/Disability Employer.
Convergys delivers consistent, quality customer experiences in 58 languages around the globe. We partner with our clients to improve customer loyalty, reduce costs, and generate revenue through an extensive portfolio of capabilities, including customer care, analytics, tech support, collections, home agent, and end-to-end selling. We are committed to delighting our clients and their customers, delivering value to our shareholders, and creating opportunities for our talented, caring employees in 33 countries around the world. Visit www.convergys.com to learn more.
(Convergys and the Convergys logo are registered trademarks of Convergys Corporation.)