Convergys and Intuit Bring up to 250 New Jobs to Johnstown

Several Jobs Fairs to be held at Pasquerilla Conference Center

Thursday, June 29, 2017 2:49 pm EDT


Johnstown, PA

(Johnstown, PA, June 29, 2017) Convergys Corporation (NYSE: CVG), a global leader in customer management, announced in April that they will be opening a new contact center in Johnstown, PA. The new location is in partnership with their client, Intuit, and will create up to 250 new jobs in the area.

Job Fairs

Convergys is coming to Johnstown, PA to hire awesome people with a passion for helping small businesses succeed. Together, Intuit and Convergys are creating a team to help small business customers use  one of Intuit’s flagship products - QuickBooks - to run their business. Employees will help customers use QuickBooks to its fullest potential and trouble shoot technical issues. Convergys is also hiring for positions in Human Resources, Training and Operations Management.

Interested candidates are invited to attend one of several upcoming job fairs on July 8, 12, 19, 26, and August 2 from 9AM – 3PM at the Pasquerilla Conference Center, 301 Napoleon Street Johnstown, PA 15901. Approximately 250 employees will be hired over the next several weeks.

If you cannot attend one of the job fairs or would like to apply sooner, applications are available at

“We are looking for highly motivated individuals to provide direct service to Intuit QuickBooks customers over the phone. Potential employees must have strong customer service, communication and computer skills. In addition, we look for people who are passionate about helping small businesses around the world succeed,” said Dan Mckelvy, Vice President of Operations, for the Convergys contact center in Johnstown. “A customer support position at Convergys can serve as a great stepping stone to a career in operations management, recruitment, or training. In fact, more than 79 percent of Convergys’ customer service managers are promoted from within our company.”

“This community has the talent and passion to serve our small businesses customers with the utmost care. The team will be essential to fueling their success,” said Balakarthik Venkataramanan, director of customer care and partner management at Intuit. “We are excited to partner with Convergys and local residents to bring jobs to Cambria County, PA.”

Convergys offers on-site employees comprehensive training, competitive wages and performance incentives, and benefits including medical and dental insurance, and paid and unpaid time off. Convergys Corporation is an EEO/AA/M/F/Vet/Disability Employer.  

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About Convergys

Convergys delivers consistent, quality customer experiences in 58 languages and from more than 150 locations around the globe. We partner with our clients to improve customer loyalty, reduce costs, and generate revenue through an extensive portfolio of capabilities, including customer care, analytics, tech support, collections, home agent, and end-to-end selling. We are committed to delighting our clients and their customers, delivering value to our shareholders, and creating opportunities for our talented, caring employees, 130,000-strong in 33 countries around the world. Visit to learn more about us.

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(Convergys and the Convergys logo are registered trademarks of Convergys Corporation.)

Brooke Beiting, +1-513-784-4951
Senior Specialist of Communications


About Intuit

Intuit Inc. is committed to powering prosperity around the world for consumers, small businesses and the self-employed through its ecosystem of innovative financial management solutions.

Its flagship products and services include QuickBooks® and TurboTax®, which make it easier to manage small businesses and tax preparation and filing. QuickBooks Self-Employed provides freelancers and independent contractors with an easy and affordable way to manage their finances and save money at tax time, while Mint delivers financial tools and insights to help people make smart choices about their money.

Intuit's ProConnect brand portfolio includes ProConnect Tax OnlineProSeries® and Lacerte®, the company's leading tax preparation offerings for professional accountants.

Founded in 1983, Intuit serves 42 million customers in North America, Europe, Australia and Brazil, with revenue of $4.7 billion in its fiscal year 2016. The company has approximately 7,900 employees with major offices in the United StatesCanada, the United KingdomIndia, Australia and other locations. More information can be found at