Convergys Recruiting to Fill 200+ Positions in Jacksonville, Texas

Expanded business with national Medicare provider means expanded job opportunities and career paths at Convergys


Tuesday, August 18, 2015 12:17 pm EDT


Cincinnati & Jacksonville, TX
"This is a unique place to work, and our team looks forward to great success now and in the future."

Convergys Corporation (NYSE: CVG), a global leader in customer management, is hiring immediately at its contact center in Jacksonville, TX for a national Medicare provider. The company is seeking to fill a total of 240 positions in the next two months – positions that offer competitive pay and benefits, along with career growth opportunities.

Open House & Job Fair
Interested candidates are invited to attend a job fair on from 10 a.m. – 2 p.m. on Friday, August 21 at the Jacksonville Library, 502 S Jackson Street in Jacksonville. Candidates may also apply online at People are also welcome to jump start their application at any time, from any smart phone or tablet by visiting the Convergys website.

People hired for the new jobs in Jacksonville will support a leading Medicare provider, through direct customer interactions from Convergys’ Jacksonville call center. The company provides extensive training and support to help ensure success for new employees. In addition, the company offers additional training opportunities to help support meaningful career growth within the organization. 

“Convergys employees continue to impress us with their customer service skills. We are happy to be partnered with a company that values hard work, dedication, and each other,” said John Crews, Director of Program Management for a major healthcare company. “This is a unique place to work, and our team looks forward to great success now and in the future.”

“We are looking for highly motivated individuals to provide direct support to customers over the phone. Potential employees must have strong customer service, communication and computer skills. In addition, we look for people who genuinely want to help others solve important issues,” said Lori Sellers, site director for the Convergys contact center in Jacksonville. “A customer service job at Convergys can serve as a great stepping stone to a career in operations management, recruitment, or training. In fact, more than 70 percent of Convergys’ customer service managers are promoted from within our company.”

Convergys offers on-site employees comprehensive training, competitive wages and benefits including medical and dental insurance, 401(k), and paid and unpaid time off.

Job satisfaction also is recognized at the team level with a number of incentives and contests that reward talent and accomplishments. Employees can receive incentives for top performance and a variety of other areas that help create a fun and exciting environment.

Employment with Convergys is contingent on the successful completion of a background check and drug screening.

About Convergys

Convergys delivers consistent, quality customer experiences in 47 languages and from more than 150 locations around the globe. We partner with our clients to improve customer loyalty, reduce costs, and generate revenue through an extensive portfolio of capabilities, including customer care, analytics, tech support, collections, home agent, and end-to-end selling. We are committed to delighting our clients and their customers, delivering value to our shareholders, and creating opportunities for our talented, caring employees, 125,000-strong in 31 countries around the world. Visit to learn more about us.

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(Convergys and the Convergys logo are registered trademarks of Convergys Corporation.)

Media Contact:
Brooke Beiting
Media Relations