Grand opening and ribbon-cutting celebration highlights new, modern contact center at Town West Square
Convergys Corporation (NYSE: CVG), a global leader in customer management, has moved into a new and improved location in Wichita and celebrating with a ribbon cutting. The company recently relocated its 350-seat call center to a newly-renovated space at Town West Square mall.
The official celebration will begin at 4 p.m. on Thursday, September 3, when the Convergys leadership team will host a ribbon-cutting ceremony to commemorate the new site. Convergys welcomes everyone in the community to join the event. A live radio remote will be taking place along with special guest, Wichita State University mascot WU Shock. The celebration will take place at the new location, Towne West Mall 4600 W Kellogg Dr. Wichita, KS 67209.
“Convergys is proud to be an active member of the Wichita community since 2007,” said Megan Dinan, site director for Convergys in Wichita. “We have created a positive, fun work environment where people can build a rewarding career. We believe that it is important not only to make an investment in our people, but as well in our facility and our community. We want to recognize every one of our talented employees for the difference they make for Convergys and the city of Wichita every day.”
In addition to the opening the new facility, Convergys is recruiting to fill over 200 positions at the Wichita location. These positions are for Customer Service and Problem resolution reps.
Anyone interested in learning more about Convergys and career opportunities, both full time and part time positions, may visit www.careers.convergys.com anytime, from any smart phone or tablet.
Convergys offers on-site employees comprehensive training, competitive wages and performance and other incentives, and benefits including tuition reimbursement, medical, and dental. Convergys also offers paid and unpaid time off.
Potential candidates should possess strong communication skills, be able to listen attentively to customer needs and concerns, possess strong computer skills, and are comfortable offering new products and services. In addition, candidates should have strong computer/keyboarding skills, a high school diploma or GED, and be available to work 40 hours per week. Employment with Convergys also is contingent on the successful completion of a background check.
Convergys delivers consistent, quality customer experiences in 47 languages and from more than 150 locations around the globe. We partner with our clients to improve customer loyalty, reduce costs, and generate revenue through an extensive portfolio of capabilities, including customer care, analytics, tech support, collections, home agent, and end-to-end selling. We are committed to delighting our clients and their customers, delivering value to our shareholders, and creating opportunities for our talented, caring employees, 125,000-strong in 31 countries around the world. Visit convergys.com to learn more about us.
(Convergys and the Convergys logo are registered trademarks of Convergys Corporation.)