(Cincinnati & Pocatello, ID; May 11, 2017) Convergys Corporation (NYSE: CVG), a global leader in customer management, is hiring at its contact center in Pocatello, ID.
Interested candidates may by visiting our website at www.careers.convergys.com or call 208-239-7444.
“We are very excited to announce that Convergys will be bringing over 70 new jobs to the Pocatello area in 2017," said Bryan Boyce, site director for the Convergys contact center in Pocatello. We have just completed a new site remodel and this is a very exciting time for us as well look forward to continued growth throughout the year. I am very proud of our team members who have greatly contributed to our success over our many years in Pocatello and our growth is a direct result of their dedication to Convergys.”
Convergys has been recognized as an Employer of Choice, we believe in investing in the development of our people. Rather than have one set path, we have a variety of career tracks for employees to explore. Having a talented, motivated workforce maximizes our productivity and enhances the quality of service we offer all of our clients and their customers. In addition to our investment to our employees, Convergys also invest in the Pocatello community. Each month fundraisers are held to support Relay for Life. The site also participates in Paint Fest and United Way.
Convergys offers comprehensive paid training, competitive wages including performance, attendance, shift differential, and other incentives. The company offers key benefits, including tuition reimbursement, as well as medical, and dental coverage options to name a few. Convergys offers a variety of full and part-time shifts, paid/unpaid time off as well as accommodating school schedules after successful completion of 6 week training and on the job training. One of Convergys employee’s most popular incentives is free satellite programming (worth over $250 per month).
Potential candidates should be able to listen attentively to customer needs and concerns, possess strong communication and computer skills, and be able to comfortably offer new products and services.
Employment with Convergys is contingent on the successful completion of a background check and drug screening. Convergys Corporation is an EEO/AA/M/F/Vet/Disability Employer
Convergys delivers consistent, quality customer experiences in 58 languages and from more than 150 locations around the globe. We partner with our clients to improve customer loyalty, reduce costs, and generate revenue through an extensive portfolio of capabilities, including customer care, analytics, tech support, collections, home agent, and end-to-end selling. We are committed to delighting our clients and their customers, delivering value to our shareholders, and creating opportunities for our talented, caring employees, 130,000-strong in 33 countries around the world. Visit convergys.com to learn more about us.
(Convergys and the Convergys logo are registered trademarks of Convergys Corporation.)